Returns and Refund Policy

This return policy applies to all after-sales service for Knife and Fork products.

I. Return Application Conditions
Returns can be requested within 30 days of the date of receipt. The product must be in basically intact condition (excluding severe damage caused by human error). Return requests must be submitted through customer service and approved.

II. Return Process
Contact customer service to submit a return request.
Once approved, receive return instructions.
Return the product to the designated return address as required.
The warehouse will initiate the refund process after confirming receipt.

III. Logistics and Shipping Information
Shipping Location: United States
Order Processing Time: Same-day Processing
Shipping Time: Approximately 2 days
Basic tracking information is provided for all orders.

IV. Refund Information
Refund Arrival Time: Within 3 days of approval.
Refunds will be returned to the original payment account.
Actual arrival time may vary slightly depending on the payment method.

V. Special Notes (Clearance Sale)

This product is part of a clearance sale; the above return and refund rules apply to all orders.

Due to changes in the market environment and operational pressures, our store has been experiencing continuous losses and has decided to clear out its Knife and Fork products at a loss.

Note: The store has decided to clear out its stock at a loss due to continuous losses.