Terms of Service

These Terms of Service apply to the online sales, delivery, and after-sales service of Knife and Fork products. Please read the following carefully before placing an order; your purchase constitutes your agreement to these terms.

I. Service Description

We provide online sales services for Knife and Fork products. All products are physical goods and can only be purchased online.

Due to changes in the market environment and operational pressures, our store has been experiencing continuous losses and has now decided to conduct a clearance sale at a loss.

II. Billing Terms (Important)
This product is a one-time purchase.
No subscription fees, no hidden charges.
The order amount is the final transaction price.
The transaction is considered complete and effective upon payment.

III. Orders and Logistics
Shipping Location: United States
Order Processing Time: Same-day processing
Shipping Time: Approximately 2 days (subject to logistics status)
We will do our best to ensure shipment is completed within the processing time and provide logistics tracking information.

IV. Return Policy
Return Request Period: Within 30 days from the date of receipt
Return Request Conditions: Product is not severely damaged or meets the platform’s return standards
Return Process: Contact customer service to submit an application for processing
Return Fee: To be negotiated by both parties or executed according to platform rules, depending on the specific circumstances.

V. Refund Instructions
After the refund is approved, [the refund will be processed]. Refunds will arrive within 3 days. Refunds will be returned to the original payment account. Actual arrival time may be slightly delayed depending on the payment method.

VI. Statement of Liability

We will make every effort to ensure product quality and service experience, but we are not fully responsible for problems caused by force majeure (such as logistics delays, weather, policy changes, etc.).

VII. Final Statement

These Terms of Service remain in effect during the clearance sale and apply to all Knife and Fork product orders.

Note: Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss.