FAQ

Below are frequently asked questions about Knife and Fork products and our clearance sale to help you better understand our service process.

1. Where do I ship from?

All Knife and Fork products ship from our United States warehouse.

2. How long does it take to ship my order?

Order processing time: Same-day processing. After your order is successfully placed, we will arrange for it to be packed and shipped from our warehouse as soon as possible.

3. How long does it take for delivery?

Shipping time: Approximately 2 days. Actual arrival time may vary slightly depending on the logistics company or region.

4. Do I support returns?

Return service supported:

Return request period: Within 30 days. You can request a return or after-sales service from the date of receipt.

5. How long does it take for my refund to arrive?

Refund processing time: Within 3 days after approval.
Refunds will be returned to your original payment account.

6. Is this a long-term sale or a clearance sale?

This product is a one-time clearance sale, not a long-term business model.

Due to changes in the market environment and operational pressures, our store has been experiencing continuous losses and has now decided to clear out inventory at a loss.

7. Will the product be restocked?

No. This is an inventory clearance sale; once sold out, it will end, and no further restocking will be done.

8. What if there is a problem with my order?

You can contact us through the contact page or customer service email. We will assist you within 24 hours.

Note: Due to continuous losses, the merchant has decided to clear out inventory at a loss.